Keeping good things going this Secondhand September

Buying secondhand gives clothes another life. Learning to mend helps make that life even longer.

That’s something we’ve been thinking about this Secondhand September. Because choosing secondhand is only part of keeping good clothes in use. What happens after we take them home matters too.

So, does Wastebusters repair things?

We’re asked this quite a lot.

While we’d love to have our own onsite repair workshop at Wastebusters one day, it’s not something we currently have the facilities or capacity to offer.

It’s also one of the reasons we ask that clothing dropped off to us is clean and in good wearable condition, without holes or significant damage. Our team checks clothing before it reaches the shop floor, but we don’t have the capacity to mend or repair items before putting them out for sale.

What we can do is help create more opportunities for people to repair the things they already own.

Our Repair Revolution events are one way we do that. They bring together skilled volunteer repairers and people from the community with broken or damaged belongings. Rather than simply dropping something off to be fixed, you sit alongside a repairer, learn from their skills and have a go at repairing it together.

And then there’s Loose Threads.

Making time to mend

Loose Threads is a little different from Repair Revolution.

It’s less of a repair event and more of a social club for all those mending jobs you know you could do, but somehow never quite get around to.

Maybe there’s a pair of trousers that has been sitting in the cupboard waiting for a button. A favourite jumper has a little hole you’ve been meaning to stitch. Or there’s a pile of clothes next to the sewing machine that you’ve been promising yourself you’ll tackle when you have a spare evening.

The problem isn’t always that we don’t know how to fix something. Sometimes we just need to give ourselves the time to actually do it.

That’s what Loose Threads is for.

Bring along something of your own that needs mending, grab a seat and spend a couple of hours getting it done in good company. It’s relaxed and social, with other people working away on their own projects around you and volunteers on hand if you need a little advice.

There’s no pressure to arrive knowing exactly what you’re doing, and it’s not a formal sewing lesson. It’s simply a bit of dedicated time to mend, chat and hopefully head home with one less job sitting at the bottom of the to-do list.

Mending opens up secondhand possibilities too

Knowing a few basic mending and alteration skills can change the way you shop secondhand.

Those great trousers that are just a little too long? You can hem them. A shirt you love but wish was a little more fitted? That might be an easy alteration. And when the secondhand jeans you’ve worn hundreds of times eventually wear through at the knee, you might feel confident enough to patch them rather than replace them.

When we know we can mend, alter and look after our clothes, secondhand shopping gets a whole lot more interesting.

It also helps us move away from the idea that clothes need to stay perfect, pristine and new to have value. Clothes change as we wear them. They fade, soften and sometimes need a little attention. A button can be replaced, a hem can be altered and a worn knee can be patched.

Buying secondhand gives clothes another chapter. Knowing how to look after them helps make it a longer one.

Loose Threads is sold out this time around, which tells us there’s plenty of appetite in our community for making time to mend.

So this Secondhand September, have a rummage through your wardrobe. Pull out that thing you’ve been meaning to fix, sew on the button, finally hem those trousers, or have a go at a repair you’ve been putting off.

And next time you’re shopping secondhand, maybe look at things a little differently. A pair of trousers being too long doesn’t have to be a dealbreaker. Sometimes a small alteration is all it takes to turn a good find into something you’ll wear for years.

Loose Threads Social - Wānaka

From our General Manager - Na Tō Tātou Kaiwhakahaere

This year our amazing Wastebusters whānau has been busy keeping everything we can out of landfill and supporting resourcefulness in our community while also working on bringing our dream of Wastebusters 2.0 into reality.

We were humbled and absolutely stoked to take home the Wānaka Chamber of Commerce Business Awards Supreme Business Award, along with the Community Contribution and Business Sustainability awards. This success was a powerful recognition of the dedicated mahi of our entire team, giving us huge confidence for the ambitious journey ahead.

We welcomed Aviette Musin on a fixed-term contract as our new Programme Manager for Wastebusters 2.0. Her expertise provided the dedicated, focused capacity needed to accelerate progress on this strategic goal.

Funding was secured through Queenstown Lakes Community Composting Project for the Compost Collect pilot, a joint venture with our neighbours Wānaka Greenwaste that will turn commercial food scraps into valuable compost, launching in 2026. We also intensified our focus on Construction and Demolition (C&D) materials, trialling diversion methodology and securing initial partnerships to divert waste from landfill. With our current site so space-constrained, we are extremely limited in the C&D materials which can be accepted for reuse, but this work will lay the groundwork for future diversion on a bigger site.

We made a compelling case to the Council for the necessary land expansion for Wastebusters 2.0 and prepared for the MfE Waste Minimisation Fund application process to support our expansion plans. 

A continued focus for us this year has been on strengthening the Wastebusters whānau and ensuring we are equipped not just for the daily challenges, but for future growth. We continued to be a Living Wage employer, reflecting our commitment to the well-being and value of our staff. Feedback from the team via staff survey results highlighted strong morale and resilience within our workplace culture with 89% saying they enjoy working at Wastebusters and 93% feeling cared for by their manager. 

The district’s rapid growth brings challenges as well as opportunities, particularly the Ballantyne Road/Riverbank Road roadworks which demanded flexibility and good humour from our team and customers throughout 2024. Despite the road cones, ongoing community support ensured our Reuse Shop continued to be a first choice destination for both locals and visitors. Improved donation flows and adding new changing rooms has made the shop operation smoother and more efficient for everyone.

Wastebusters’ partnership with events continues to go from strength to strength: including the trial of a food scraps collection from vendors. And our Recycle team did the huge job of relabeling all our events recycling bins to align with national recycling colours, making it easier for event-goers to know what to do. Wastebusters recycling trucks continue to be a much-loved presence in town servicing our 408 business customers, with the team doing a great job of keeping our aging fleet serviceable, in line with our kaupapa of keeping resources in use for as long as possible. 

Our Reduce team has continued to deliver exceptional impact, with more than 11,000 people engaged in person through our education and engagement in the community. The Resourceful Communities programme inspires our community to take action and builds the knowledge and know how to engage in areas like repair, low waste living and textile waste diversion. It is proudly supported by QLDC’s zero waste district’s programme which recognises the impact of community connection for zero waste action. 

We were stoked to join Environment Hubs Aotearoa, and we look forward to collaborating with this network and amplifying our collective impact on environmental action and resourcefulness across Aotearoa.

We worked with an impact consultant to implement an evaluation framework and behaviour change model to better plan, deliver and measure our impact, and have begun rolling out our learnings across all our programmes.

It was a busy year in advocacy, starting with participation in QLDC’s Waste Management and Minimisation Plan process. We appreciated QLDC’s approach in bringing Wastebusters and other stakeholders in early in the process, which has resulted in a constructive plan for the next six years. Wastebusters has also made submissions on national and local level, including The Right to Repair Bill, the Container Return Scheme and the publicly notified resource consent for McDonald’s in Wānaka.

Ultimately, this year has been about delivering impact while building the foundations for a much larger and even more impactful operation, securing Wastebusters’ future for our community. The heart of our work remains resource recovery and community engagement, and we enter the next 25 years of zero waste leadership with great confidence, welcome community support and an unwavering focus. 

Gina Dempster

General Manager

November 2025

wastebusters yard team summer fair 2024

Wastebusters Community Survey is live!

Let us know what you love & what we could do better & you’ll go into the draw to win a $250 restaurant voucher!