25 Years of Wasties Magic

It all started in 1999 with an idea, a shed, and a whole lot of community action. Locals rolled up their sleeves and built the first home of Wastebusters, determined to give Wānaka and Hāwea residents a better way to deal with waste and ensure our quality items weren’t headed to landfill. 

By 2000, the reuse shop was buzzing, recycling was on the go, and the seeds of a community icon had been planted. From kerbside recycling runs to launching our Enviroschools and Dr Compost programmes, the infamous Unpackit Awards to saving the Alexandra Wasties hub in 2015, Wastebusters has never shied away from doing things differently.

We’ve merged, rebuilt after a fire, closed some chapters, opened new ones, and kept on leading the zero waste charge with resilience, heart and that good old Wasties magic.

Fast-forward 25 years, and the numbers speak for themselves: last year alone we delivered $3.7 million worth of waste-busting services across the district, saved 1,400 tonnes from landfill, welcomed over 133,000 customers to the shop, ran 83 workshops and events with 11,000+ people, and repaired 493 items. 

All that while employing 55 locals on a living wage and still managing to keep the fun music vibes pumping. For many, being part of the Wasties community is just part of daily life – whether it’s treasure-hunting in the shop or yard, dropping off recycling, joining a workshop, or volunteering for a repair event.

But as anyone who’s visited our site lately knows, we’re literally bursting at the seams. The shed that served us so well is now a pressure cooker of people, cars, and treasures packed to the brim waiting for new homes.

The next chapter? Wastebusters 2.0.

We are planning a bigger, better site with space for everything our community needs:  A construction and demolition hub where building materials are saved from landfill and locals can buy affordable supplies. A dedicated education space where we can run our events and workshops, and where other organisations can also make use of the facilities. An onsite repair space will allow us to keep giving broken treasures a new life and share practical repair skills. There will be more space for your favourite Wasties treasure hunting, from clothing to homeware and secondhand finds. Shoppers will enjoy a safe, car free area while they browse, and imagine this… more toilets.

Wastebusters has always been a community hub – a place where people come together to share resources, collaborate, and spark action. Wastebusters 2.0 will build on that foundation, giving our community more space and more tools to work towards a zero waste future.

The quirky Wasties soul will always stay – as one visitor put it, “Wastebusters is like three different dance parties all trying to break out of a workplace” – but the space will finally match the mahi. 

With council support, funders, and our community behind us, we can make sure Wasties is ready for the next 25 years of resilience, heart and that good old Wasties magic.

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From our General Manager - Na Tō Tātou Kaiwhakahaere

This year our amazing Wastebusters whānau has been busy keeping everything we can out of landfill and supporting resourcefulness in our community while also working on bringing our dream of Wastebusters 2.0 into reality.

We were humbled and absolutely stoked to take home the Wānaka Chamber of Commerce Business Awards Supreme Business Award, along with the Community Contribution and Business Sustainability awards. This success was a powerful recognition of the dedicated mahi of our entire team, giving us huge confidence for the ambitious journey ahead.

We welcomed Aviette Musin on a fixed-term contract as our new Programme Manager for Wastebusters 2.0. Her expertise provided the dedicated, focused capacity needed to accelerate progress on this strategic goal.

Funding was secured through Queenstown Lakes Community Composting Project for the Compost Collect pilot, a joint venture with our neighbours Wānaka Greenwaste that will turn commercial food scraps into valuable compost, launching in 2026. We also intensified our focus on Construction and Demolition (C&D) materials, trialling diversion methodology and securing initial partnerships to divert waste from landfill. With our current site so space-constrained, we are extremely limited in the C&D materials which can be accepted for reuse, but this work will lay the groundwork for future diversion on a bigger site.

We made a compelling case to the Council for the necessary land expansion for Wastebusters 2.0 and prepared for the MfE Waste Minimisation Fund application process to support our expansion plans. 

A continued focus for us this year has been on strengthening the Wastebusters whānau and ensuring we are equipped not just for the daily challenges, but for future growth. We continued to be a Living Wage employer, reflecting our commitment to the well-being and value of our staff. Feedback from the team via staff survey results highlighted strong morale and resilience within our workplace culture with 89% saying they enjoy working at Wastebusters and 93% feeling cared for by their manager. 

The district’s rapid growth brings challenges as well as opportunities, particularly the Ballantyne Road/Riverbank Road roadworks which demanded flexibility and good humour from our team and customers throughout 2024. Despite the road cones, ongoing community support ensured our Reuse Shop continued to be a first choice destination for both locals and visitors. Improved donation flows and adding new changing rooms has made the shop operation smoother and more efficient for everyone.

Wastebusters’ partnership with events continues to go from strength to strength: including the trial of a food scraps collection from vendors. And our Recycle team did the huge job of relabeling all our events recycling bins to align with national recycling colours, making it easier for event-goers to know what to do. Wastebusters recycling trucks continue to be a much-loved presence in town servicing our 408 business customers, with the team doing a great job of keeping our aging fleet serviceable, in line with our kaupapa of keeping resources in use for as long as possible. 

Our Reduce team has continued to deliver exceptional impact, with more than 11,000 people engaged in person through our education and engagement in the community. The Resourceful Communities programme inspires our community to take action and builds the knowledge and know how to engage in areas like repair, low waste living and textile waste diversion. It is proudly supported by QLDC’s zero waste district’s programme which recognises the impact of community connection for zero waste action. 

We were stoked to join Environment Hubs Aotearoa, and we look forward to collaborating with this network and amplifying our collective impact on environmental action and resourcefulness across Aotearoa.

We worked with an impact consultant to implement an evaluation framework and behaviour change model to better plan, deliver and measure our impact, and have begun rolling out our learnings across all our programmes.

It was a busy year in advocacy, starting with participation in QLDC’s Waste Management and Minimisation Plan process. We appreciated QLDC’s approach in bringing Wastebusters and other stakeholders in early in the process, which has resulted in a constructive plan for the next six years. Wastebusters has also made submissions on national and local level, including The Right to Repair Bill, the Container Return Scheme and the publicly notified resource consent for McDonald’s in Wānaka.

Ultimately, this year has been about delivering impact while building the foundations for a much larger and even more impactful operation, securing Wastebusters’ future for our community. The heart of our work remains resource recovery and community engagement, and we enter the next 25 years of zero waste leadership with great confidence, welcome community support and an unwavering focus. 

Gina Dempster

General Manager

November 2025

wastebusters yard team summer fair 2024

Wastebusters Community Survey is live!

Let us know what you love & what we could do better & you’ll go into the draw to win a $250 restaurant voucher!