Wastebusters excels at Business Excellence Awards 

Photo Credit: Sarginson Photography (both images)

Wastebusters wins Supreme Award, Sustainable Business & Impact Award, and Community Contribution Award at Wānaka Chamber of Commerce Business Excellence Awards.

When the Wānaka Chamber of Commerce announced its finalists for their Business Excellence Awards, we were thrilled to learn that Wastebusters had been named as finalists in three of the awards categories. Even greater was the delight when we were named the winner in two of these: Business Sustainability & Environmental Impact and Community Contribution. 

These two awards capture the essence of Wastebusters’ mission and reflect a huge part of the work that we do across all areas of the business, from our Reuse shop and our business recycling services to our many workshops and education programmes. Feedback from the judges noted that our “reduce, reuse, recycle” model has catalysed significant behavioural changes, building a culture of sustainability” while our “dedication to education, business consultancy, and empowering local communities has contributed profoundly to both environmental and economic sustainability.”

As if this weren’t enough for one evening, we were stunned and elated when Wastebusters was presented with the Supreme Business award for, quoting the judges again, “demonstrating outstanding leadership, strategy, and execution across all aspects of your operations.”

We think of Wastebusters as being a bit like the Hotel California: you can check out any time you want, but you can never leave. When you have become part of the Wasties fabric – whether as a team member, a Friend of Wastebusters, a board member, a shop customer, a business who recycles with us or one of the hundreds of people who’ve attended our events, you’re tightly woven into our story. A huge thank you, then, to our incredible whānau – the Wastebusters team, past and present – whose hard work, passion, and sense of fun make it all possible. And to our community, who recycle, donate, shop secondhand, and show up to support us – this is your win too.

Wastebusters was built by the community for the community by true pioneers – zero-waste visionaries who pursued their vision with clarity and courage, even when it wasn’t easy or popular. They laid the foundation, and together we’ve created something special: a place to connect, learn and take action for the environment, before it’s too late. 

As we approach our 25th anniversary next year, this recognition feels especially meaningful. We’re constantly looking ahead to what’s next – for Wastebusters, for our communities, locally and globally. Buoyed by this recognition from our business community, we’re more excited than ever to see what the next 25 years of Wastebusters will take us and we hope you’ll join us along the way! 

2024-awards-chambers.

From our General Manager - Na Tō Tātou Kaiwhakahaere

This year our amazing Wastebusters whānau has been busy keeping everything we can out of landfill and supporting resourcefulness in our community while also working on bringing our dream of Wastebusters 2.0 into reality.

We were humbled and absolutely stoked to take home the Wānaka Chamber of Commerce Business Awards Supreme Business Award, along with the Community Contribution and Business Sustainability awards. This success was a powerful recognition of the dedicated mahi of our entire team, giving us huge confidence for the ambitious journey ahead.

We welcomed Aviette Musin on a fixed-term contract as our new Programme Manager for Wastebusters 2.0. Her expertise provided the dedicated, focused capacity needed to accelerate progress on this strategic goal.

Funding was secured through Queenstown Lakes Community Composting Project for the Compost Collect pilot, a joint venture with our neighbours Wānaka Greenwaste that will turn commercial food scraps into valuable compost, launching in 2026. We also intensified our focus on Construction and Demolition (C&D) materials, trialling diversion methodology and securing initial partnerships to divert waste from landfill. With our current site so space-constrained, we are extremely limited in the C&D materials which can be accepted for reuse, but this work will lay the groundwork for future diversion on a bigger site.

We made a compelling case to the Council for the necessary land expansion for Wastebusters 2.0 and prepared for the MfE Waste Minimisation Fund application process to support our expansion plans. 

A continued focus for us this year has been on strengthening the Wastebusters whānau and ensuring we are equipped not just for the daily challenges, but for future growth. We continued to be a Living Wage employer, reflecting our commitment to the well-being and value of our staff. Feedback from the team via staff survey results highlighted strong morale and resilience within our workplace culture with 89% saying they enjoy working at Wastebusters and 93% feeling cared for by their manager. 

The district’s rapid growth brings challenges as well as opportunities, particularly the Ballantyne Road/Riverbank Road roadworks which demanded flexibility and good humour from our team and customers throughout 2024. Despite the road cones, ongoing community support ensured our Reuse Shop continued to be a first choice destination for both locals and visitors. Improved donation flows and adding new changing rooms has made the shop operation smoother and more efficient for everyone.

Wastebusters’ partnership with events continues to go from strength to strength: including the trial of a food scraps collection from vendors. And our Recycle team did the huge job of relabeling all our events recycling bins to align with national recycling colours, making it easier for event-goers to know what to do. Wastebusters recycling trucks continue to be a much-loved presence in town servicing our 408 business customers, with the team doing a great job of keeping our aging fleet serviceable, in line with our kaupapa of keeping resources in use for as long as possible. 

Our Reduce team has continued to deliver exceptional impact, with more than 11,000 people engaged in person through our education and engagement in the community. The Resourceful Communities programme inspires our community to take action and builds the knowledge and know how to engage in areas like repair, low waste living and textile waste diversion. It is proudly supported by QLDC’s zero waste district’s programme which recognises the impact of community connection for zero waste action. 

We were stoked to join Environment Hubs Aotearoa, and we look forward to collaborating with this network and amplifying our collective impact on environmental action and resourcefulness across Aotearoa.

We worked with an impact consultant to implement an evaluation framework and behaviour change model to better plan, deliver and measure our impact, and have begun rolling out our learnings across all our programmes.

It was a busy year in advocacy, starting with participation in QLDC’s Waste Management and Minimisation Plan process. We appreciated QLDC’s approach in bringing Wastebusters and other stakeholders in early in the process, which has resulted in a constructive plan for the next six years. Wastebusters has also made submissions on national and local level, including The Right to Repair Bill, the Container Return Scheme and the publicly notified resource consent for McDonald’s in Wānaka.

Ultimately, this year has been about delivering impact while building the foundations for a much larger and even more impactful operation, securing Wastebusters’ future for our community. The heart of our work remains resource recovery and community engagement, and we enter the next 25 years of zero waste leadership with great confidence, welcome community support and an unwavering focus. 

Gina Dempster

General Manager

November 2025

wastebusters yard team summer fair 2024

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