Toby’s Every Bite Experience

Our Campaign Lead, Toby Butland, took part in the Every Bite pilot study and hasn’t looked back.

Earlier this year, Wastebusters’ Campaign Lead Toby took part in the pilot study for Every Bite, a food appreciation movement designed to help households become more food resourceful, with the aim of reducing household food waste across Aotearoa by 10%. His verdict on the programme? It’s a game changer.

During the four week programme, Toby and his whānau measured their food waste daily, set up an “eat me first” shelf in their fridge, got creative with their meals, and prioritised their soon-to-perish items.

Half-eaten lunch box fruit turned up time and again but, rather than simply throwing this straight into the compost as he used to, Toby started chopping up the leftover fruit and freezing it for a healthy smoothie. “The thing with Every Bite,” says Toby, “is it’s really not rocket science, it’s just common sense. It’s easy to think that you’re pretty good when it comes to food waste, but when you’re looking daily at what could have been eaten but hasn’t been, you start making small changes quickly that make all the difference.”

Another easy win for Toby’s household was creating a dedicated shelf in their fridge for eat-first items. Salad stayed fresh, carrots were still crunchy, and leftovers weren’t, well, left over, but were actually eaten.

“Being more food resourceful didn’t take much and we had a lot of fun along the way. We got creative with our meals, involved our kids and connected with the other participants within the Every Bite Facebook group, which was a great way to share ideas and recipes during the programme.”

Best of all? These changes are now just part of how they do things. “The habits we formed during Every Bite have stayed with us. Once you realise how much more resourceful you can be – and how much you can save on your grocery bills with very little effort – you don’t look back.”

Every Bite is a four-week programme that consists of two in-person events, with some easy tasks for you to carry out at home. It begins on Monday 29th April at 6pm at the Lake Wānaka Centre where you’ll be told all about the programme, learn practical tips to keep on top of your grocery shop with minimal waste and receive all the resources you’ll need for the four weeks.

From our General Manager - Na Tō Tātou Kaiwhakahaere

This year our amazing Wastebusters whānau has been busy keeping everything we can out of landfill and supporting resourcefulness in our community while also working on bringing our dream of Wastebusters 2.0 into reality.

We were humbled and absolutely stoked to take home the Wānaka Chamber of Commerce Business Awards Supreme Business Award, along with the Community Contribution and Business Sustainability awards. This success was a powerful recognition of the dedicated mahi of our entire team, giving us huge confidence for the ambitious journey ahead.

We welcomed Aviette Musin on a fixed-term contract as our new Programme Manager for Wastebusters 2.0. Her expertise provided the dedicated, focused capacity needed to accelerate progress on this strategic goal.

Funding was secured through Queenstown Lakes Community Composting Project for the Compost Collect pilot, a joint venture with our neighbours Wānaka Greenwaste that will turn commercial food scraps into valuable compost, launching in 2026. We also intensified our focus on Construction and Demolition (C&D) materials, trialling diversion methodology and securing initial partnerships to divert waste from landfill. With our current site so space-constrained, we are extremely limited in the C&D materials which can be accepted for reuse, but this work will lay the groundwork for future diversion on a bigger site.

We made a compelling case to the Council for the necessary land expansion for Wastebusters 2.0 and prepared for the MfE Waste Minimisation Fund application process to support our expansion plans. 

A continued focus for us this year has been on strengthening the Wastebusters whānau and ensuring we are equipped not just for the daily challenges, but for future growth. We continued to be a Living Wage employer, reflecting our commitment to the well-being and value of our staff. Feedback from the team via staff survey results highlighted strong morale and resilience within our workplace culture with 89% saying they enjoy working at Wastebusters and 93% feeling cared for by their manager. 

The district’s rapid growth brings challenges as well as opportunities, particularly the Ballantyne Road/Riverbank Road roadworks which demanded flexibility and good humour from our team and customers throughout 2024. Despite the road cones, ongoing community support ensured our Reuse Shop continued to be a first choice destination for both locals and visitors. Improved donation flows and adding new changing rooms has made the shop operation smoother and more efficient for everyone.

Wastebusters’ partnership with events continues to go from strength to strength: including the trial of a food scraps collection from vendors. And our Recycle team did the huge job of relabeling all our events recycling bins to align with national recycling colours, making it easier for event-goers to know what to do. Wastebusters recycling trucks continue to be a much-loved presence in town servicing our 408 business customers, with the team doing a great job of keeping our aging fleet serviceable, in line with our kaupapa of keeping resources in use for as long as possible. 

Our Reduce team has continued to deliver exceptional impact, with more than 11,000 people engaged in person through our education and engagement in the community. The Resourceful Communities programme inspires our community to take action and builds the knowledge and know how to engage in areas like repair, low waste living and textile waste diversion. It is proudly supported by QLDC’s zero waste district’s programme which recognises the impact of community connection for zero waste action. 

We were stoked to join Environment Hubs Aotearoa, and we look forward to collaborating with this network and amplifying our collective impact on environmental action and resourcefulness across Aotearoa.

We worked with an impact consultant to implement an evaluation framework and behaviour change model to better plan, deliver and measure our impact, and have begun rolling out our learnings across all our programmes.

It was a busy year in advocacy, starting with participation in QLDC’s Waste Management and Minimisation Plan process. We appreciated QLDC’s approach in bringing Wastebusters and other stakeholders in early in the process, which has resulted in a constructive plan for the next six years. Wastebusters has also made submissions on national and local level, including The Right to Repair Bill, the Container Return Scheme and the publicly notified resource consent for McDonald’s in Wānaka.

Ultimately, this year has been about delivering impact while building the foundations for a much larger and even more impactful operation, securing Wastebusters’ future for our community. The heart of our work remains resource recovery and community engagement, and we enter the next 25 years of zero waste leadership with great confidence, welcome community support and an unwavering focus. 

Gina Dempster

General Manager

November 2025

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