Rebecca’s Every Bite Journey

If you want to know more about what the Every Bite programme could mean for your household, read the following thoughts and feedback from Wanaka resident Ralphie (Rebecca) Kirby-Crowe on her Every Bite journey.

The system has been easy to use and to integrate into everyday family life. We established the ‘Eat Me First’ shelf in our fridge so I could better track sad veges and little bits and pieces that might otherwise get forgotten. The combination of the ‘Eat Me First’ shelf and a more conscious intention to reduce food waste has made a difference in the way I cook, eg. As the freezer stock bag gets full, I plan a risotto meal so I can cook up the stock and use it, instead of thinking ‘what do we feel like tonight?’.

I felt a bit overwhelmed when I left the intro night because I wanted to do it ‘right’ and had subconsciously set an intention to have no food waste so I would ‘do well’. I got a big eye roll from my husband when I set out the ice-cream container and ‘Eat Me First’ shelf (for some reason he hates ice-cream containers…?), but after a couple of days we were on track. As we got going I realised I was being unsustainably dogmatic, and I decided to aim for honest results that I could reflect on rather than getting a ‘great’ result.

I think my greatest learning on the journey was this moment – internalising that mantra that real change won’t come from everyone being perfect, but from everyone genuinely doing a bit better… We have made sustainable change and are set up to continue.

I read a Paulo Coelho quote earlier in the year that I really liked, and it speaks to this realisation I had:

“Change. But start slowly, because direction is more important than speed.”

I started this journey with a hiss and a roar – feeling scandalised about food waste, totally motivated and really enthused about the new tips and tricks I had learned. That energy wasn’t sustainable, and, once I let that wash past me, I settled into smaller but genuinely transformational and sustainable change in my thinking and my actions. No doubt this will be a building block for greater opportunities for change in the future, but going big was the wrong way to start.

A ripple effect of thinking about food waste is thinking about subsequent resource use. I started getting caught between achieving some food waste changes and being mindful of using fewer resources generally. In the end, I prioritised the food waste journey and did things like heat the oven only to make breadcrumbs, but creating that space has made real change possible in my food habits. I can now normalise those habits into daily life and look to be more efficient in how I achieve the new normal. Tackling one thing at a time seems a good way to go.

The comms have been great, as was the opening session. It actually felt pretty luxurious with food and drinks! It made it feel like we were appreciated from the get go and it was a real warm welcome.

I would like to thank Every Bite for the initiative and resources, and Wastebsuters for bringing it to life. Evelyn seems a real gem and Wānaka is lucky to have her – she’s relatable and warm and a wealth of information, and her practical contribution to that opening night was quite inspiring.

Thanks again!

Ralphie (Rebecca) Kirby-Crowe

Find out all of the details on the latest Every Bite Programme here.

From our General Manager - Na Tō Tātou Kaiwhakahaere

This year our amazing Wastebusters whānau has been busy keeping everything we can out of landfill and supporting resourcefulness in our community while also working on bringing our dream of Wastebusters 2.0 into reality.

We were humbled and absolutely stoked to take home the Wānaka Chamber of Commerce Business Awards Supreme Business Award, along with the Community Contribution and Business Sustainability awards. This success was a powerful recognition of the dedicated mahi of our entire team, giving us huge confidence for the ambitious journey ahead.

We welcomed Aviette Musin on a fixed-term contract as our new Programme Manager for Wastebusters 2.0. Her expertise provided the dedicated, focused capacity needed to accelerate progress on this strategic goal.

Funding was secured through Queenstown Lakes Community Composting Project for the Compost Collect pilot, a joint venture with our neighbours Wānaka Greenwaste that will turn commercial food scraps into valuable compost, launching in 2026. We also intensified our focus on Construction and Demolition (C&D) materials, trialling diversion methodology and securing initial partnerships to divert waste from landfill. With our current site so space-constrained, we are extremely limited in the C&D materials which can be accepted for reuse, but this work will lay the groundwork for future diversion on a bigger site.

We made a compelling case to the Council for the necessary land expansion for Wastebusters 2.0 and prepared for the MfE Waste Minimisation Fund application process to support our expansion plans. 

A continued focus for us this year has been on strengthening the Wastebusters whānau and ensuring we are equipped not just for the daily challenges, but for future growth. We continued to be a Living Wage employer, reflecting our commitment to the well-being and value of our staff. Feedback from the team via staff survey results highlighted strong morale and resilience within our workplace culture with 89% saying they enjoy working at Wastebusters and 93% feeling cared for by their manager. 

The district’s rapid growth brings challenges as well as opportunities, particularly the Ballantyne Road/Riverbank Road roadworks which demanded flexibility and good humour from our team and customers throughout 2024. Despite the road cones, ongoing community support ensured our Reuse Shop continued to be a first choice destination for both locals and visitors. Improved donation flows and adding new changing rooms has made the shop operation smoother and more efficient for everyone.

Wastebusters’ partnership with events continues to go from strength to strength: including the trial of a food scraps collection from vendors. And our Recycle team did the huge job of relabeling all our events recycling bins to align with national recycling colours, making it easier for event-goers to know what to do. Wastebusters recycling trucks continue to be a much-loved presence in town servicing our 408 business customers, with the team doing a great job of keeping our aging fleet serviceable, in line with our kaupapa of keeping resources in use for as long as possible. 

Our Reduce team has continued to deliver exceptional impact, with more than 11,000 people engaged in person through our education and engagement in the community. The Resourceful Communities programme inspires our community to take action and builds the knowledge and know how to engage in areas like repair, low waste living and textile waste diversion. It is proudly supported by QLDC’s zero waste district’s programme which recognises the impact of community connection for zero waste action. 

We were stoked to join Environment Hubs Aotearoa, and we look forward to collaborating with this network and amplifying our collective impact on environmental action and resourcefulness across Aotearoa.

We worked with an impact consultant to implement an evaluation framework and behaviour change model to better plan, deliver and measure our impact, and have begun rolling out our learnings across all our programmes.

It was a busy year in advocacy, starting with participation in QLDC’s Waste Management and Minimisation Plan process. We appreciated QLDC’s approach in bringing Wastebusters and other stakeholders in early in the process, which has resulted in a constructive plan for the next six years. Wastebusters has also made submissions on national and local level, including The Right to Repair Bill, the Container Return Scheme and the publicly notified resource consent for McDonald’s in Wānaka.

Ultimately, this year has been about delivering impact while building the foundations for a much larger and even more impactful operation, securing Wastebusters’ future for our community. The heart of our work remains resource recovery and community engagement, and we enter the next 25 years of zero waste leadership with great confidence, welcome community support and an unwavering focus. 

Gina Dempster

General Manager

November 2025

wastebusters yard team summer fair 2024

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