Alexandra Reuse Shop & Alexandra Recycling Services to close

Alex Boundary Road site Alex

Alexandra Reuse Shop & Alexandra Recycling Services to close on June 30th.

As a social enterprise, Wastebusters needs to ensure that we are financially viable for our people, our place and our impact, so we can continue to work for zero waste into the future.

Unfortunately, the site in Alexandra is not financially viable for Wastebusters to continue to operate. With the Alexandra Boundary Road site lease up for renewal, it was time to make some really really hard decisions. 

We have announced that we will be closing our Alexandra reuse shop and Alexandra recycling services on June 30th 2023. With our Alexandra lease expiring on the 30th of June, it was time for us to face up to commercial realities.

We plan to hand over the community recycling drop-off to Central Otago District Council on June 30th. Our business recycling services will cease for our Alexandra, Cromwell and surrounding rural communities (e.g. Ranfurly and Roxburgh) on June 30 and the Alexandra reuse shop will also close on that date.

We fully appreciate the loyal support that the community and our business recycling customers have shown to Wastebusters through these tough years, and we know this will come as an unwelcome shock to many of you.

However, volatile commodity markets and intense competition in recycling markets has meant that we are one of the last social enterprises in the country to be doing recycling. With the Government delaying plans to bring in a Container Deposit Scheme, we just can’t hang on any longer in Alexandra. 

We would like to say a massive thank you for all the hard work of the founders of Central Otago Wastebusters, and all of the staff who had worked for both organisations over the last 22 years. Your dedication has made a big difference to the amount of waste going to landfill and you have been leaders in reducing waste, reusing and recycling. 

While withdrawing from the Alexandra Boundary Rd site is a very hard decision to make, Wastebusters is hopeful that we can now pass on the reuse and recycling torch to another social enterprise or business that can keep offering these services to the community.

Looking after our staff is our top focus at the moment. We will be prioritising the welfare of our Alexandra team and working hard to support them to transition into future employment. Our Wastebusters cats Buster and Sid are also part of the family and we will ensure they find new homes as part of the transition.

We appreciate this is such a hard time for all of our Wastebusters whānau, our loyal customers, supporters, community advocates and business recycling customers across Central Otago. We want to say a big thank you for all of your support, it has meant the world to us and has kept us going for the last eight years.

Our staff can all be so proud of what we have achieved over the years and the collective impact that we have all had. So, please if you visit the site or see any of our staff out and about, remind them of this and be extra kind to them through these tough times.

We will continue to update you on our plans for the closure as these continue to develop. If you have any questions or would like further information regarding this announcement please contact Wastebusters General Manager Tony Pfeiffer tony@wastebusters.co.nz 

*Wastebusters services in Wānaka are not affected by today’s announcement. The Wānaka reuse shop, Wānaka business and events recycling, the public recycling drop-off at Wastebusters in Wānaka and Wastebusters waste reduction advice and community engagement will continue to operate as normal.

 

Alex Boundary Road site Alex

From our General Manager - Na Tō Tātou Kaiwhakahaere

This year our amazing Wastebusters whānau has been busy keeping everything we can out of landfill and supporting resourcefulness in our community while also working on bringing our dream of Wastebusters 2.0 into reality.

We were humbled and absolutely stoked to take home the Wānaka Chamber of Commerce Business Awards Supreme Business Award, along with the Community Contribution and Business Sustainability awards. This success was a powerful recognition of the dedicated mahi of our entire team, giving us huge confidence for the ambitious journey ahead.

We welcomed Aviette Musin on a fixed-term contract as our new Programme Manager for Wastebusters 2.0. Her expertise provided the dedicated, focused capacity needed to accelerate progress on this strategic goal.

Funding was secured through Queenstown Lakes Community Composting Project for the Compost Collect pilot, a joint venture with our neighbours Wānaka Greenwaste that will turn commercial food scraps into valuable compost, launching in 2026. We also intensified our focus on Construction and Demolition (C&D) materials, trialling diversion methodology and securing initial partnerships to divert waste from landfill. With our current site so space-constrained, we are extremely limited in the C&D materials which can be accepted for reuse, but this work will lay the groundwork for future diversion on a bigger site.

We made a compelling case to the Council for the necessary land expansion for Wastebusters 2.0 and prepared for the MfE Waste Minimisation Fund application process to support our expansion plans. 

A continued focus for us this year has been on strengthening the Wastebusters whānau and ensuring we are equipped not just for the daily challenges, but for future growth. We continued to be a Living Wage employer, reflecting our commitment to the well-being and value of our staff. Feedback from the team via staff survey results highlighted strong morale and resilience within our workplace culture with 89% saying they enjoy working at Wastebusters and 93% feeling cared for by their manager. 

The district’s rapid growth brings challenges as well as opportunities, particularly the Ballantyne Road/Riverbank Road roadworks which demanded flexibility and good humour from our team and customers throughout 2024. Despite the road cones, ongoing community support ensured our Reuse Shop continued to be a first choice destination for both locals and visitors. Improved donation flows and adding new changing rooms has made the shop operation smoother and more efficient for everyone.

Wastebusters’ partnership with events continues to go from strength to strength: including the trial of a food scraps collection from vendors. And our Recycle team did the huge job of relabeling all our events recycling bins to align with national recycling colours, making it easier for event-goers to know what to do. Wastebusters recycling trucks continue to be a much-loved presence in town servicing our 408 business customers, with the team doing a great job of keeping our aging fleet serviceable, in line with our kaupapa of keeping resources in use for as long as possible. 

Our Reduce team has continued to deliver exceptional impact, with more than 11,000 people engaged in person through our education and engagement in the community. The Resourceful Communities programme inspires our community to take action and builds the knowledge and know how to engage in areas like repair, low waste living and textile waste diversion. It is proudly supported by QLDC’s zero waste district’s programme which recognises the impact of community connection for zero waste action. 

We were stoked to join Environment Hubs Aotearoa, and we look forward to collaborating with this network and amplifying our collective impact on environmental action and resourcefulness across Aotearoa.

We worked with an impact consultant to implement an evaluation framework and behaviour change model to better plan, deliver and measure our impact, and have begun rolling out our learnings across all our programmes.

It was a busy year in advocacy, starting with participation in QLDC’s Waste Management and Minimisation Plan process. We appreciated QLDC’s approach in bringing Wastebusters and other stakeholders in early in the process, which has resulted in a constructive plan for the next six years. Wastebusters has also made submissions on national and local level, including The Right to Repair Bill, the Container Return Scheme and the publicly notified resource consent for McDonald’s in Wānaka.

Ultimately, this year has been about delivering impact while building the foundations for a much larger and even more impactful operation, securing Wastebusters’ future for our community. The heart of our work remains resource recovery and community engagement, and we enter the next 25 years of zero waste leadership with great confidence, welcome community support and an unwavering focus. 

Gina Dempster

General Manager

November 2025

wastebusters yard team summer fair 2024

Wastebusters Community Survey is live!

Let us know what you love & what we could do better & you’ll go into the draw to win a $250 restaurant voucher!